FAQs Archive | Executive Maids

Q: Facebook offer requirements & free gifts

Purchase a $100-$199 gift card and receive a free Yankee candle Purchase $200 + and receive a $25 gift card to put toward your own house cleaning! Please see “How do I determine what amount to purchase?” above for the best recommendation!

Q: How does the recipient receive the gift card?

When you purchase the gift card online you will be given two options: Send the gift card to yourself. Send the gift card to someone else. If you purchase multiple give cards you will be able to send them each to different people. *Gift Cards cannot be redeemed for cash. *If the Gift Card amount is lower than the house cleaning charge, the recipient of the Gift Card will pay the balance of the service.

Q: How do I determine what amount to purchase?

Average cost of Initial cleanings: up to 1500 sq ft – $200-$300 1510-1900 sq ft – $400 1910-2300 sq ft – $500 2310-2700 sq ft – $600 2710-3100 sq ft – $700 3110-3500 sq ft – $800 Homes must be within 20 miles of Cheltenham, PA 19012 OR in Palm Beach County, FL.

Q: Do you sanitize your cleaning cloths and mops?

Yes, our cleaning cloths go through a deep sanitation process before being used in your home, and we use a Sh-mop system which allows us to use fresh Sh-mop covers in every home. We will not bring dirty cleaning cloths or dirty mop covers into your home.

Q: Will you do laundry? Sort? Wash? Dry? Fold?

No. Executive Maids does not provide laundry services.

Q: Can I rotate the rooms I want cleaned each time your crew comes out and limit the time and money I want to spend?

Yes, if you do not want your entire home cleaned all that we ask is for is at least 3 hours of work for your House Cleaning Technician. We cannot promise everything can be cleaned in the time allowed but will not go over what you want to spend either. We would ask that you give us a priority list in the order of what is most important to you.

Q: Do you sell gift certificates?

Yes. These make great gifts for your family and friends who are having birthdays or anniversaries, having a baby, buying a new home or moving into a new apartment, are sick or in the hospital, graduating from college. They also make great gifts for Mother’s Day, Father’s Day, Grandparent’s Day, Hanukkah and Christmas. You can purchase Gift Cards Online here . Give the gift of free time not spent cleaning!

Q: Do I need to sign an agreement? Does your agreement hold me to any future cleanings?

Yes. If you schedule a one-time cleaning that is all that you are obligated for. Should you decide to have Executive Maids clean your home on a regular basis, you are obligated to those cleanings until you no longer need services. We need 24 hours’ notice (on a weekday) should you need to cancel, postpone, or reschedule any cleanings.

Q: Do people tip the cleaners and if so, how much?

Most people to give a gratuity to people who provide services for them (ie. hair dressers, nail technicians, waiters & waitresses, etc.) Needless to say, most client give gratuities to their cleaners in appreciation for providing them with outstanding house cleaning services. The cleaners do not expect a tip but very much appreciate it. Due to COVID-19 and cross-contamination of germs our cleaners DO NOT accept cash gratuities. When you want to add a gratuity, let the office know how much gratuity you want to give your cleaner and it will be added to the invoice. Our cleaners get reports weekly with their paychecks showing who gave them gratuities and the dollar amount. Gratuities vary from $10-$40 (for routine maintenance cleanings) and $20-$100 (for Initial Top to Bottom Deluxe Cleanings). Some homes need routine maintenance cleaning while others need much more effort to bring it up to the Executive Maids’ standard.