Misconception #1: Cleaning people will steal from me.
Unfortunately, this is a common belief that consumers have because some shady people have given our industry a bad rap. Most companies do not do their part when it comes to hiring quality employees. Many of these “so-called” businesses are unlicensed and/or uninsured and have extensive employee turnover. This is an unregulated industry, so you must be wary of the people you allow to come into your home.
A reputable cleaning company will always perform background checks on their employees. Furthermore, stable and reputable companies will have the same employees working for them year after year. The best way for you to distinguish between a good company and a bad company is to ask for a 3rd party verification of licensing, insurance and national criminal background checks. Without this verification, you run the risk of having questionable people in your home. Again, it’s important for you to do your homework before you hire anyone. While there are unethical people out there, most house cleaners are some of the most trustworthy, reliable people you could ever meet.
Misconception #2: Cleaning service is expensive; I will just do it myself.
While it is certainly cheaper to clean your home yourself, it’s still costing you something; it’s costing you your free time! It is the same reason why people order groceries on-line. They could easily go to the grocery store, but they do not want to waste their time fighting for a parking spot, searching for groceries, standing in line, packing and unloading their car when they get home.
Time is the most precious commodity, and you can never get it back once it is gone. After all, you only get so much time on the weekends. So, while cleaning the house might save you a few bucks in your wallet, it is costing you hundreds of hours with those that you love. And at the end of the day, what is more important than quality time with your family? The next time you go to clean your house on the weekend, think about how else
you could be spending your time and then compare that with how much it would cost to hire someone else to maintain the house. What you will find is that once you put a price on your free time, it is too expensive to clean your own home!
Misconception #3: All cleaning companies are the same.
This misconception could not be further from the truth. Not all cleaning companies are the same. You have some companies who have a mop and a bucket, and they call themselves a cleaning company. Unfortunately, there are so many so-called companies out there who have no idea how to operate an actual business. You want to do business with a company who can prove that they have experience and have results to prove it.
Furthermore, you want to spend some time looking over their online reviews to see what their customer experiences have been. If the company does not have any reviews, that should be a red flag. Our recommendation is to ask for a list of references of current customers. Take your time to do your research to utterly understand what it will be like to do business with this company. There are several factors you could look for but two of the most important are reliability and integrity.
Misconception #4: Hiring a private person is cheaper than hiring a professional cleaning company.
While this statement is 100% true on the front end of doing business, it may not be true on the back end if something goes wrong. A professional cleaning company is operating as a legitimate business, by paying federal and state taxes, along with liability and workers compensation insurance.
Liability insurance is important because if something is damaged in your home, such as your wood floors, this insurance will assist with repair or replacement. When a company does not carry this insurance, you are on the hook for any repair or damages caused in your home during the cleaning. With Worker’s Compensation Insurance, you are protected if an accident happens in your home, such as a cleaning person falling down a flight of stairs. With a non-insured private person, you would be responsible for their medical bills and time off because technically they work for you while cleaning your home.
When comparing prices, make sure you are comparing apples to apples. A fully insured cleaning company will be considerably higher than a company without insurance and that is because you are paying for peace of mind. Although the non-insured cleaning price looks much more attractive, be aware that it could cost you thousands in the long run through unexpected damages and/or medical bills.
Misconception #5: If it smells clean, then it must be clean.
This is one of the biggest misconceptions about cleaning. Just because an area smells flowery and fresh, does not mean it is clean. In fact, the brain can trick you into believing something is clean based upon the smell alone. The truth is that smell has nothing to do with how clean something is. The safest cleaning products are odorless. Therefore, you should not be fooled by areas smelling clean; instead, you should be concerned with “safe” cleaning products that will eliminate harmful germs & bacteria from your home.
Misconception #6: Bleach is the best cleaning product for cleaning my home.
First off; bleach is a “disinfectant” not a cleaner. When used as a cleaning agent, bleach remains on surfaces and continues to emit fumes. Recent studies have revealed that children who have had exposure to bleach in their homes are more likely to suffer from respiratory illness. In addition, various studies have linked the use of bleach in a household to a higher prevalence of asthma and allergies. While it is true that bleach can kill germs quickly, it is not a great product to use when it comes to breaking down the build-up of surfaces. Most importantly, bleach is toxic and can be extremely harmful to you, your family, and your pets.
Misconception #7: I should always go with the lowest price.
Unfortunately, this misconception is the biggest misconception of them all. As the old say goes, you get what you pay for. If you go with a cheap, low-price company, you can expect the service to be of the same caliber, cheap and low-quality. Let’s face it, a cheap company can’t afford to pay their employees living wages and with that, they’re attracting low-quality, low-skilled and low-integrity employees.
Ironically, you want to look at this exactly the opposite. With a higher-cost company, you can expect not only the cleaning to be top-notch, but the overall customer experience to be top-notch, as well. You want to choose a company with a winning track record, one that can prove their company’s longevity and integrity. This business is all about trust. After all, what is more important than having people in your home who you can trust.